QA Test Manager
Electronic Arts is seeking a Quality Assurance Test Manager to join its global Quality Assurance Technology organisation. The QA Technology organisation delivers a set of software tools and services for developing and verifying game software to teams throughout EA’s world wide studios and across multiple gaming platforms including PS2, PS3, Xbox 360, Wii, PC, and PSP.
This QA Test Manager manages and leads a team of software testers responsible for planning, designing and executing tests on the full suite of software tools and services offered by QA Technology. The QA Test Manager will be instrumental in ensuring the quality of EA’s technology toolsets and white box testing services. The position is also responsible for the professional and career advancement of the staff reporting to them.
Key Responsibilities:
Leadership:
- Builds an effective team; provides challenges and developmental opportunities to ensure that all employees reach their potential; grows rising stars
- Builds and maintains effective working relationships with immediate team and those outside of the immediate team that have an affect on the successful completion of the project
- Proposes, defines, and standardises the test processes, strategies, quality metrics and performance metrics
- Organises test procedures and ensures accurate and comprehensive test coverage as well as 100% test execution as per planned schedules
- Drives team to focus on quality results, not just task completion
- Maintains regular communication with project team and coordinates external partners dependencies
- Participates in hiring to ensure qualified candidates are available to meet team/project needs
- Collaborates with colleagues across locations for planning and operational activities
Execution:
- Establishes and assigns task objectives from defined project goals; achieves project deliverables through managing team at a sub-project level
- Proactively assesses and mitigates risk for assigned scope; develops and plans schedules accordingly
Business Management:
- Makes decisions around the balance between quality/time/cost, and directs the team accordingly
- Provides input to budget and budget planning process and adhere to this budget
Creative Quality:
- Prioritises and resolves issues through creative problem solving skills; recognises and balances priorities of eliminating the root causes of problems; ability to predict quality degradation and address
Required Skills and Experience
- At least 1 year of experience managing software test teams
- Strong people management skills; ability to challenge and develop talent
- Experience with various software development lifecycles (with emphasis on Agile methodologies)
- Understanding of project management methodology; can model systems and reports using Excel, Project, Word, VISIO and other standard tools
- Project management experience, including developing an overall system test strategy to validate end to end processing for each of the parts of EA products
Performance Competencies:
- Must have ability to successfully track complex projects and processes and manage successful completion of many small detailed steps
- Ability to build and energise a team by positive example which inspires others to excel; shows comfort in moving beyond micro-management of staff and delegating responsibility; coaches and leads effectively
- Highly effective interaction skills; stays objective and fair when dealing with sensitive situations and uses win-win approach to negotiate or resolve conflict
- Excellent listening and communication skills; can interpret non verbal messages; ability to communicate team and project goals in a clear, concise and strategic manner
- Capable of identifying/mitigating risks; takes appropriate steps to resolve difficulties including changes to work methods, technologies and project schedules
- Takes ownership and sees projects through despite obstacles and difficult circumstances; demonstrates a sense of dependability and commitment
- Excellent analytical and problem solving skills; recognises and balances priorities and identifies new methods to deal with issues
- Quickly learns and applies new concepts, principles and procedures to maintain solution-oriented approach while dealing with change; deals with ambiguity by asking questions or championing solutions
- Strong focus to drive the product quality to the zero-defect stage, and understanding on concepts like regression testing, functional testing, white-box testing, integration testing, system testing, performance and load testing
- Demonstrated understanding and practical experience working and testing networked systems an asset
Those interested in either of these jobs can send their CVs to sucharita.singh@ea.com
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For more information about EA’s Hyderabad studio, read IndianVideoGamer visits EA Hyderabad
